Overview
This guide will help you set up Microsoft Outlook for the first time on your work computer.
Prerequisites
- Your work computer
- Your work email address
- Your password
- Microsoft Authenticator set up on your phone
Setup Steps
1. Launch Outlook
- Click the Windows Start button
- Type "Outlook"
- Click the Outlook app icon
2. First-Time Setup
- When Outlook opens for the first time, you'll see a welcome screen
- Your work email address will auto-populate based on who you're signed in as
- Click 'Connect' or 'Continue'
- Depending on your environment, you may be asked to authenticate with Microsoft Authenticator
- Click 'Sign in'
3. Multi-Factor Authentication
- You'll receive a notification on your Microsoft Authenticator app
- Open the notification on your phone
- Enter the number that appears on your screen
- Return to your computer - Outlook will continue setting up automatically
4. Complete Setup
- Wait for Outlook to finish configuring your account
- Your email will begin syncing
- You may see previous emails start to appear in your inbox
- Depending on how much mail is tied to your account, it may take up to 15 minutes for every message to populate
Important Notes
- Initial email sync may take several minutes depending on the size of your mailbox
- Keep your Microsoft Authenticator app installed on your phone for future logins
- Outlook will remember your credentials for future use
- If you change your password, you'll need to update it in Outlook as well
Troubleshooting
If Outlook Won't Connect
- Check your internet connection
- Verify you're using your correct email address
- Ensure your password is correct
- Make sure your Microsoft Authenticator app is properly set up
- If issues persist, contact Data Revolution Support at (850) 972-9972